Privacy Policy

1. Information We Collect

When you visit our site, register an account, download digital prompt packages, or purchase access to the Master Prompt Vault (₹999), we collect:

• Account Information: Name, email address, password (stored via cryptographic salted hashing), and optional handle/profile avatar.
• Transaction Details: Order identifiers, timestamp of payment, currency (INR), and digital delivery confirmation logs. We do not store sensitive credit card or net banking CVV/PIN numbers on our servers; payments are processed securely by RBI-compliant payment gateways.
• Technical & Telemetry Data: IP address, browser type, device category, session authentication tokens (via secure HTTP-only cookies), and access timestamps for piracy prevention.

2. How We Use Your Information

• To grant verified access to the Preffinity AI Creator Studio, Master Prompt Vault files, and educational masterclass video players.
• To generate and deliver automated invoices, payment receipts, and order fulfillment credentials.
• To provide technical and prompt engineering support via support@preffinity.ai.
• To detect and remediate security vulnerabilities, unauthorized account resale, and malicious cyber attacks.

3. Third-Party Processors & Cookies

We may engage trusted third-party service providers solely to facilitate our operations:

• Payment Processors: Authorized Indian and international payment gateways to process transactions securely.
• Cloud Infrastructure: Cloud computing and CDN services to deliver fast, low-latency video streaming and prompt database queries.
• Session Cookies: We use strictly necessary, cryptographically signed cookies to maintain your login session. We do not sell your personal data to advertising brokers.

4. Security Standards & Storage

We implement industry-grade encryption in transit (TLS 1.3 / HTTPS) and at rest. Multi-Factor Authentication (MFA) and granular role-based access control are enforced across all internal administrative surfaces to protect user data from unauthorized access.

5. Your Rights & Grievance Redressal

In compliance with Indian data protection regulations, you have the right to request review, correction, or deletion of your account information. You may also request data portability or lodge a grievance by writing to our Grievance Officer.